Regular health checks
From the day you turn your home PC on, it has started to suck dust particles
inside if left untreated the fans that keep your computer cool will slow down,
which will cause it to over heat which will result in your system freezing (an
image is shown on your monitor but you are unable to work) this will require you
to reboot your system and potentially lose data, most modern computer systems do
have a fail save alarm so if your computer overheats it will shutdown with out
warning. If your home computer is currently over one year old it is due a health
check.
What does a home user health check entail
- The inside of your PC will be air dusted and all dust particles vacuumed
- Your monitor, keyboard and mouse will be cleaned this will improve visibility of your monitor and a hygienic environment.
- Your virus checker will be checked to unsure it is up to date a complete virus scan will be run any viruses found will be removed.
- Anti virus software can be installed at an additional cost if your current software licence has expired or you do not have Anti Virus software installed.
- Your system security will be checked and advice will be given
- Your system will be optimised so it runs as efficiently as possible
What is not covered in a health check
- Your computer health check should not take no more than an hour, if the
heath check runs over one hour and ten minutes, an additional charge of 50p
per extra minute after that time will be charged.
- What warrants the additional charge
- Depending on the speed of your computer and the internet connection the virus update and scan may take longer.
- The installation of Antivirus software and updates again this may take longer depending on the speed of your computer and the internet connection
- What warrants the additional charge
- The installation of security software requested by yourself
- Additional equipment which requires servicing
All other services requested from Handy To Know will be charged separately these include
- Installation and Configuration of equipment or software not purchased through Handy To Know
- Installation and Configuration of equipment or software requested from Handy To Know prior to health check
- Tuition for equipment or software not purchased through Handy To Know (Tuition time will be required to be pre booked prior to Health Check)
- Tuition for equipment or software requested from Handy To Know prior to health check (Tuition time will be required to be pre booked prior to Health Check)
Please note that only basic user instructions will be given on equipment and upgrades purchased and installed by Handy To Know within the price quoted.
