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I.T. PRICES

HandyToKnow - Computer Pic - Your Ultimate Handyman

 

I Come to You
Service Price
PC health check £50
Upgrade installation £30**
Digital streaming installation £40**
Entertainment HTPC installation £60***
PC set up and connection £25
Wireless or wired network installation £25****
Flat screen TV installation £60**

In Our Workshop

(I OFFER A FREE COLLECTION AN DROP OFF SERVICE WITHIN 3 MILES OF L35******)

PC repair £40**
Driver download £10
Memory installation £10**
Upgrade installation £15**
Virus/Spyware/Adware/Malware Removal £40*
PC health check £35
Operating system installation £35
Data backup £20
Data recovery (from)£40*****
Data transfer £20
PC set up £20
Software installation £20

*

Further chargeable work may be required after removal (i.e. recovery of damaged data)

** The price excludes the cost of parts, if required.
***

The price excludes any equipment or cables required.

**** The price is for the connection for 1 PC/Device to a network each additional wireless PC's/Device is £15,  POA applies to additional wired PC's/Devices
***** The price is for the recovery of lost or deleted data from a working device, the price excludes replacement hardware,  Please make sure you meet our (Data Recovery Requirements)
****** Free collection is not available for out of hours, the £10 call out charge is applicable (the call out charge will be wavered if I can not collect during normal working hours)
  • I work as fast as I can and only charge you for the time it takes us to solve your problems.

  • I charge you from 6 minutes onwards, so if your job only takes 5 minutes you get the labour for free, all you have to pay is the £10 callout fee.

  • At Handy To Know I like to help as much as I can so I offer 20% labour discount to OAP's/Unemployed/Disabled, Schools and Charities

  • Additional mileage charge, Free within 3 miles of L35 9JN, a travel charge of £1 per mile (one-way charge) outside our free zone is applicable to cover fuel and travel time costs.

Standard Callout Fee £10 +

£10 - 6minutes to 15minutes

£15 - 16minutes to 30minutes

£25 - per hour

(I only ever charge in 15 minute intervals so if the job takes 1hr 25mins that's £25+£15 = £40)

Please note if I feel your equipment will take more than 3 hours to repair on site will advise that I take it to our workshop to continue repair, this is because our workshop labour is capped at 2hrs = £50* (I am able to do this as a majority of our time is spent waiting for software, in our workshop I can work on other items during this time) i.e. if I spent 5hrs repairing your equipment on site it would cost of £140. So I will recommend taking it away with your approval and work the same time in our workshop and it will only cost you £10 Std callout an £50 labour = £60 + time spent onsite at customers request.

*our capped price is for none urgent repairs. if you require your equipment back ASAP this requires more attentiveness towards your equipment however this is also capped at 3hrs £75 + the £10 callout fee

Callout Fee: our standard (STD) fee is £10 this is for booked appointments during our normal working hours of 0900 to 1700 Monday to Friday. callouts out of these hours or urgent non booked callouts are classed as emergency (EMR) this fee is £20 this is chargeable for urgent non booked callouts, out of hours, Weekends & Bank Holidays.